Are your KPIs measuring activity or outcomes? Many organisations report work orders, inspections and budgets, but do these metrics really show whether services are improving? In this post, I explore how shifting to outcome-focused KPIs and using Power BI to combine data from multiple systems can help councils make better decisions, reduce risk and demonstrate the real value of their asset management programs.
2025 has been a year of practical insights, Power BI innovation and great conversations about better data-driven asset management. I’ve wrapped it all up in this end-of-year post, including a round-up of the most viewed posts from 2025 in case you missed any.
